Purpose – The purpose of this paper is to identify the factors impacting customer satisfaction in Indian banks and analyze their effects the level of customer satisfaction through a regression analysis. The primary contribution of this study is the analysis and resulting insights on the...

As the upsurge of information continues due to globalization of economies in the wake of fierce competition, the role of information technology becomes more important than ever. The dynamics of business arena requires leaders in the IT industry who are well versed with new technologies as well...

Purpose: This article aims to examine the challenges faced by highly skilled expatriates (i.e. professionals and managers) from the Indian subcontinent (i.e. India and neighboring countries) as they attempt to advance their careers in Australia. Extant literature has revealed significant gaps...