This study sought to investigate strategies to enhance service delivery in public hospitals. a case of Banket hospital … efficiency and sustainability to the hospital threatened by economic challenges. The population of this study constituted of 100 … employees from Banket Hospital. A sample of 80 was chosen from Banket hospital using random sampling. Data was collected using a …

Amenities such as good food, attentive staff, and pleasant surroundings may play an important role in hospital demand … patient perspective, hospital quality therefore embodies amenities as well as clinical quality. We also find that a one …-standard-deviation increase in amenities raises a hospital's demand by 38.4% on average, whereas demand is substantially less responsive to …