Anke, Jürgen - In: Digitalization in supply chain management and logistics …, (pp. 35-54). 2017
Product-Service Systems (PSS) enable new value to customers compared to traditional selling of goods, e.g. through new business models such as Performancebased contracting (PBC) and Pay-per-use (PPU). This turns the manufacturer into a service provider, which has to perform maintenance, repair...