In this paper we apply a new framework for the study of monotonicity in queueing systems to stochastic scheduling models. This allows us a unified treatment of many different models, among which are multiple and single server models (with and without feedback), discrete and continuous time...

We give a closed-form expression for the long-run average cost and the bias vector in a two-class exponential preemptive resume priority queue with holding and switching costs. The bias vector is the sum of a quadratic function of the number of customers in each priority class and an exponential...

A highly accurate demand forecast is fundamental to the success of every revenue management model. As is often required in both practice and theory, we aim to forecast the accumulated booking curve, as well as the number of reservations expected for each day in the booking horizon. To reduce the...

A highly accurate demand forecast is fundamental to the success of every revenue management model. As is often required in both practice and theory, we aim to forecast the accumulated booking curve, as well as the number of reservations expected for each day in the booking horizon. To reduce the...

In this paper we apply a new framework for the study of monotonicity in queueing systems to stochastic scheduling models. This allows us a unified treatment of many different models, among which are multiple and single server models (with and without feedback), discrete and continuous time...

We consider Markov Decision Processes under light traffic conditions. We develop an algorithm to obtain asymptotically optimal policies for both the total discounted and the average cost criterion. This gives a general framework for several light traffic results in the literature. We illustrate...

A good demand forecast should be at the heart of every Revenue Management model. Yet most demand models do not incorporate customer choice behavior under offered alternatives. We are using the ideas of customer choice sets to model the customer's buying behavior. The demand estimation method, as...

Field services are a particular type of after-sales service performed at the customer's location where technicians repair malfunctioning machines. The inventory decisions about which spare part types to take to the repair site and in what quantities is called the repair kit problem. This problem...