The claim is made that many of today’s evolutions in business management, characterized by new ways of knowledge creation in a collaborative, multi‐disciplinary environment, are not yet adequately reflected in business college education. The paper puts business education within the framework...

The traditional supply chain starts with components, which are assembled and pushed through distribution channels in the hope that someone will buy them. A value net, by contrast, starts with customer priorities and aligns the company operations and supplier relationships to satisfy real...

The emergence of the digital marketplace has changed everything about how products are bought and sold. Over the past decade, US corporations have spent billions of dollars improving the structural integrity of a system designed by the seller to educate customers on the merits of their products...

Although coined more than 15 years ago, relationship marketing remains an ambiguous concept with plenty of rhetoric but few publications on empirical evidence in support of a relationship marketing paradigm shift. A research project is currently studying marketing dyads in the international food...

Purpose – The purpose of the paper is to present a new process for the evaluation of an automotive organisation’s suppliers by corporate social responsibility (CSR) measures. Design/methodology/approach – A methodology for socially responsible purchasing is detailed along with a case study...

Evaluates the Five Partners Model (also known as the Flagship Model) that challenges traditional models of competition. States the flagship firm should consist of leadership to a vertically integrated chain of businesses with which it has established key relationships. Describes the role of each...

Puts forward that a major part of international trade and supply chains in the face of Y2K is infrastructure, as the rest of the commerce area will not function otherwise. Briefly highlights some of the important risks and issues: energy infrastructure ‐ electricity, nuclear energy,...

After Sales Service und Ersatzteillogistik gewinnen zunehmend an Bedeutung. Ein bewährtes – aber trotzdem weitestgehend unbekanntes – Konzept ist die Zustellung zeitkritischer Teile im Nachtexpress. Das Besondere: Sendungen, die bis zum frühen Abend bestellt und abgeholt werden, erreichen...

Growing global population and growing demand for food have put a lot of pressure on the global food supply chain. The global population is expected to reach 8.5 billion by 2030 and 9.7 billion by 2050. In this context, providing agri-food products in the quantity needed by an ever-growing...