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The role of customer experience in the formation of customer engagement in the retail banking industry : mediation and moderation analysis

Chepur, Jyothi; Bellamkonda, Raja Shekhar - In: International journal of electronic customer … 13 (2022) 4, pp. 357-387

Persistent link: https://www.econbiz.de/10014309491

An examination of the relationship between co-creation and well-being : an application in the case of tourism

Dekhili, Sihem; Hallem, Yousra - In: Journal of travel and tourism marketing 37 (2020) 1, pp. 33-47

Persistent link: https://www.econbiz.de/10012289256

How can tourism managers' happiness be generated through personal and innovative tourism services?

Robina-Ramirez, Rafael; Ortiz-de-Urbina-Criado, Marta; … - In: European journal of innovation management 26 (2023) 7, pp. 751-774

Persistent link: https://www.econbiz.de/10014500908

Considering residents' personality and community factors in explaining satisfaction with tourism and support for tourism development

Sedigheh Moghavvemi; Woosnam, Kyle M.; Amran Hamzah; … - In: Tourism planning & development 18 (2021) 3, pp. 267-293

Persistent link: https://www.econbiz.de/10012549145

Exploring the expectations and satisfaction derived from volunteer tourism experiences

Boluk, Karla; Kline, Carol; Stroobach, Alicia - In: Tourism and hospitality research : the surrey quarterly … 17 (2017) 3, pp. 272-285

Persistent link: https://www.econbiz.de/10011760002

Tourists' life satisfaction at home and away : a tale of two cities

Simpson, Penny M.; Siguaw, Judy A.; Sheng, Xiaojing - In: Journal of travel research : a quarterly publication of … 55 (2016) 2, pp. 161-175

Persistent link: https://www.econbiz.de/10011432529

Revisiting drivers of tourist satisfaction and loyalty : role of key moderators

Omid, Mahshid; Pons, Frank; Zins, Michel - In: International journal of services technology and management 23 (2017) 3, pp. 165-188

Persistent link: https://www.econbiz.de/10011844439

Antecedents and consequences of tourist satisfaction : a literature review

Adinegara, G. N. Joko; Suprapti, Ni Wayan Sri; Yasa, Ni … - In: ASEAN marketing journal : Association of Southeast … 9 (2017) 2, pp. 69-79

Persistent link: https://www.econbiz.de/10011916571

Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations

Zouni, Georgia; Tsogas, Markos Marios H.; Lykoudi, … - In: International journal of services, economics and management 10 (2019) 4, pp. 357-379

Persistent link: https://www.econbiz.de/10012178955

Explaining satisfaction at a foreign tourism destination - an intra-generational approach : evidence within Generation Y from South Africa and Romania

Haydam, Norbert; Purcarea, Theodor; Edu, Tudor; … - In: Amfiteatru economic : an economic and business research … 19 (2017) 45, pp. 528-543

satisfaction at a foreign tourism destination based on destination attributes and demographic variables. A mixed qualitative … Africa. Based on a comprehensive literature review on satisfaction and its constructs and on Generation Y, a model for … explaining satisfaction was built and tested in Romania and South Africa on the two designated age layers using logistic …

Persistent link: https://www.econbiz.de/10011795334