Narrow search
Showing 81 - 90 of 93,532
Cover Image
Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.; Ogawa, Mikako - In: International journal of e-business research : an … 9 (2013) 2, pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
Cover Image
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun; Wang, Kai-yu; Chih, Wen-hai - In: The service industries journal 33 (2013) 11, pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Cover Image
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera; Carrión, Gabriel Cepeda - In: The service industries journal 34 (2014) 2, pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Cover Image
A customer loyalty formation model in electronic commerce
Safa, Nader Sohrabi; Ismail, Maizatul Akmar - In: Economic modelling 35 (2013), pp. 559-564
Persistent link: https://www.econbiz.de/10010336753
Cover Image
Relationship of trustworthiness and relational benefit in electronic catalog markets
Gao, Haixia; Liu, Dawei - In: Electronic markets : the international journal on … 24 (2014) 1, pp. 67-75
Persistent link: https://www.econbiz.de/10010337639
Cover Image
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Cover Image
Satisfaction trust and loyalty of repeat online consumer within the Japanese online supermarket trade
Moriuchi, Emi; Takahashi, Ikuo - In: Australasian marketing journal 24 (2016) 2, pp. 146-156
Persistent link: https://www.econbiz.de/10011527547
Cover Image
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei; Xue, Wanxin; Li, Dandan; Su, Yong - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Cover Image
An e-commerce customer service robot based on intention recognition model
Peng, Minjing; Qin, Yanwei; Tang, Chenxin; Deng, Xiangming - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Cover Image
Effects of user's primary need on relationship between e-loyalty and its antecedents
Arya, Sandeep; Srivastava, Sandeep - In: Decision 42 (2015) 4, pp. 419-449
Persistent link: https://www.econbiz.de/10011530829