This book constitutes revised papers from the three workshops and two accompanying events which took place at the 20th International Conference on Business Information Systems, BIS 2017, held in Poznań, Poland, in June 2017. The workshops included in this volume are: * The 9th Workshop on...

This book constitutes revised papers from the six workshops held at the 19th International Conference on Business Information Systems, BIS 2016, held in Leipzig, Germany, in July 2016. The workshops included in this volume are: * The 8th Workshop on Applications of Knowledge-Based Technologies...

"This book brings together valuable research on the adoption of a systems approach to the theory and practice of managing information and people in knowledge intensive activities and processes"--Provided by publisher.