Over the past decade, there has been continual development and renewal of strategies and practices surrounding e-governance. Governments around the world have embraced new information and communication technologies to increase the efficiency of internal processes, deliver better and more...

The past decades have seen the OECD countries attempt a number of sourcing practices in local governments, including corporatization, collaborative arrangements and partnerships. One such option is to share services, an emerging strategy that casts a new actor in a leading role, i.e., the shared...

Traditionally, in the city of Milan, energy services were supplied by the AEM, the in-house energy enterprise that was established in 1910. While being part of Milan' city administration, the AEM was an example of efficient management and dynamic entrepreneurship in the public sector. Since the...