Purpose – The purpose of this paper is to identify main success factors for the effective implementation, operation and certification of an energy management system (EnMS) in accordance with ISO 50001, which represents the fastest growing standard for management systems in the world...

Purpose – The purpose of this paper is to examine the influence of organizational structure on the degree to which supervisors are perceived to be trustworthy by their subordinates. The manner in which subordinates’ personality traits interact with and moderate these relationships is also...

Suggests that TQM has much to offer public services provided that the organization is considered as a whole. Discusses five points which need to be considered if the ideas of industry are to be adopted successfully: customers and goals; organizational structure; culture; resources and earnings;...

Questions the existence of traditionally‐structured organizations. Discusses important factors in successful organizations in a turbulent environment. Covers topics such as new challenges, new skills and virtual organizations.

Examines the way in which companies plan for the future and argues that current strategic planning and re‐engineering approaches alone will not enable organizations to compete in the future. Advocates the idea of all stakeholders pooling knowledge and resources to build up a “rich picture”...

Line managers are very important cogs in the managerial wheel. Discusses the Ashridge Developing Managerial Skills programme and examines line managers′ attitudes to themselves and their work objectives plus their needs and objectives. Shows the value of a learning needs audit in aiding line...

Considers the Total Quality culture of Texas Instruments, based predominantly on its commitment to customer satisfaction. Reports on how this quality culture was established, first in the parent company, and subsequently at the manufacturing plant in the UK. Looks at the organizational structure...

Highlights the significance of organizational structure in some typical UK manufacturing firms. Features current research at the Sheffield Institute of Work Psychology, University of Sheffield. By determining structure, senior management is creating the backcloth against which decision making,...

Explains how the collection and subsequent analysis of information on the personal interactions within an organization, and the identification of natural work groups, can provide a powerful diagnostic tool to evaluate the organizational health of a company, measuring internal customer/supplier...

Looks at the development of producing organizations, stretching from the earliest sole craftsman through to the modern day. Notes that “two‐dimensional” organizations have evolved over the last 200‐300 years ‐ the dimensions representing hierarchical and process elements. Suggests that...