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Business development services provided by Islamic microfinance institutions and customer satisfaction : the mediation role of perceived benefits ; a study on SMEs in Yemen

Fararah, Fahmi Shaaban; Kaid Al-Swidi, Abdullah; Wan … - In: Inventi impact: retailing & consumer services (2015) 1, pp. 50-68

Persistent link: https://www.econbiz.de/10011377393

Business Development Services Provided by Islamic Microfinance Institutions and Customer Satisfaction: The Mediation Role of Perceived Benefits. A Study on SMEs in Yemen

Fararah, Fahmi Shaaban; Al-Swidi, Abdullah Kaid; … - In: Journal of Entrepreneurship and Business Innovation 1 (2014) 1, pp. 60-78

This study seeks to determine the effect of Business Development Services (BDS) on the comfort level of the Islamic Microfinance System and SMEs owners in Yemen. Based on the importance of SMEs in Yemen which consists of 99.6% of all businesses in Yemen and their important role on the overall...

Persistent link: https://www.econbiz.de/10010929539