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1
A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach
Shapouri, Fatemeh
;
Keramati, Abbas
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 175-188
Persistent link: https://www.econbiz.de/10011586457
Saved in:
2
Assessment of destination performance : a strategy map approach
De Carlo, Manuela
;
Cugini, Antonella
;
Zerbini, Fabrizio
- In:
Tourism review : the official journal of the AIEST
63
(
2008
)
2
,
pp. 25-37
Persistent link: https://www.econbiz.de/10003740958
Saved in:
3
Betriebswirtschaftliche Instrumente der Unternehmenssteuerung in der sozialen Krankenversicherung
Wesenauer, Andrea
(
ed.
);
Bencic, Werner
(
ed.
)
-
2006
-
1. Aufl., Stand: Stand: 2006
Persistent link: https://www.econbiz.de/10003280585
Saved in:
4
Contingency-based design of management control systems
Pock, Thomas
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003474019
Saved in:
5
Customer relationship-based strategic planning using balanced scorecard - a case study
Nagarajan, S.
;
Nallathambi, A. Sam
;
Palaniappan, P. L. K.
; …
- In:
International journal of enterprise network management
4
(
2010
)
2
,
pp. 201-228
Persistent link: https://www.econbiz.de/10008839608
Saved in:
6
Balanced Scorecard für strategisches Management von Städten : ein Ansatz unter Einsatz von Internetumfragen
Weig, Florian
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002509543
Saved in:
7
Werte mit und für die Mitarbeiter schaffen
Matzler, Kurt
;
Renzl, Birgit
;
Pechlaner, Harald
- In:
Werte schaffen : Perspektiven einer …
,
(pp. 305-318)
.
2003
Persistent link: https://www.econbiz.de/10001828079
Saved in:
8
Strategisches Entrepreneurship-Management : eine kritische implementierungsorientierte Analyse der Bedeutung prominenter Konzepte einer marktorientierten Unternehmensführung für ne...
Bier, Christian
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10002015022
Saved in:
9
Strategische Steuerung : erfolgreiche Konzepte und Tools in der Controllingpraxis
Horváth, Péter
(
ed.
)
-
2000
Persistent link: https://www.econbiz.de/10001495113
Saved in:
10
Die "Balanced Scorecard" als Chance für die ärztliche Klinikleitung
Dick, Beate
;
Krieg, Jürgen-Christian
;
Schreiber, W.
- In:
Gesundheitsökonomie & Qualitätsmanagement : Klinik …
7
(
2002
)
3
,
pp. 166-172
Persistent link: https://www.econbiz.de/10001678863
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