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Product differentiation in aviation passenger markets : the impact of demand hetereogeneity on competition

Behrens, Christiaan - 2013

Persistent link: https://www.econbiz.de/10009722545

A Nested Logit-Based Approach to Measuring Air Shopping Screen Quality and Predicting Market Share

Jiang, Hai - 2014

Understanding the relationship between itineraries displayed on an air travel website’s shopping screens and the website’s market share has never been so important nowadays. This paper presents an approach to measure ‘screen quality’, that is, the overall desirability of itineraries...

Persistent link: https://www.econbiz.de/10014036833

Demand estimation with infrequent purchases and small market sizes

Hortaçsu, Ali; Natan, Olivia R.; Parsley, Hayden; … - In: Quantitative economics : QE ; journal of the … 14 (2023) 4, pp. 1251-1294

We propose a demand estimation method that allows for a large number of zerosale observations, rich unobserved heterogeneity, and endogenous prices. We do so by modeling small market sizes through Poisson arrivals. Each of these arriving consumers solves a standard discrete choice problem. We...

Persistent link: https://www.econbiz.de/10014496506

Quality of service standards in airlines and hotels

Lauriac, Jacques - 1976

Persistent link: https://www.econbiz.de/10000620768

The impact of an aircraft's service environment on perceptions of in-flight food quality

Messner, Wolfgang - In: Journal of air transport management 53 (2016), pp. 123-130

Persistent link: https://www.econbiz.de/10011546137

Service quality and productivity in the U.S. airline industry : a service quality-adjusted DEA model

Choi, Kanghwa; Lee, Donhee; Olson, David L. - In: Service business 9 (2015) 1, pp. 137-160

Persistent link: https://www.econbiz.de/10011296083

Competition and service quality : new evidence from the airline industry

Greenfield, Daniel - In: Economics of transportation : the official journal of … 3 (2014) 1, pp. 80-89

Persistent link: https://www.econbiz.de/10010468826

Market structure and quality determination for complementary products : alliances and service quality in the airline industry

Brueckner, Jan K.; Flores-Fillol, Ricardo - In: International journal of industrial organization 68 (2020), pp. 1-20

Persistent link: https://www.econbiz.de/10012581690

Customer Satisfaction and Quality of Vietnam Airline Domestic Services

Ha Nam Khanh, Giao - 2020

The paper examines relation between Vietnam Airline Domestic service quality and consumer satisfaction by gathering … regression analysis. Results show that Vietnam Airline Domestic service quality can be measured by the following six determinants …

Persistent link: https://www.econbiz.de/10012823794

Does Competition Increase Quality? Evidence from the US Airline Industry

Gil, Ricard - 2016

In this paper we study the impact of competition on the provision of quality in the US airline industry. Using changes … in competition triggered by LCC entry and airline mergers, we find that an increase in competition increases the … provision of quality of major incumbent and non-merging airlines by increasing the number of flights and seats available in a …

Persistent link: https://www.econbiz.de/10013004573