This paper investigates the potential of information technologies to improve public service delivery and empower citizens in the context of two unusual randomized natural experiments occurring within one particular bureaucratic process: the renewal of a national identification card by the...

This paper presents the results of a large-scale randomized experiment conducted across 1,496 public primary schools in Mexico. The experiment identifies the impact on schools' managerial capacity and student test scores of providing schools with: (a) cash grants, (b) managerial training for...

This paper investigates the potential of information technology to improve public service delivery and empower citizens. The investigation uses two randomized natural experiments in the renewal of national identification cards by the Bolivian Police. The first experiment arises from the random...

This paper describes the design of a multi-stage stratified sample for the Bangladesh Household Income and Expenditure Survey 2016/17. This survey instrument will be used by the Government of Bangladesh to estimate reliable poverty and welfare statistics at three different levels: (i) annual...

This paper investigates the potential of information technologies to improve public service delivery and empower citizens in the context of two unusual randomized natural experiments occurring within one particular bureaucratic process: the renewal of a national identification card by the...