Good reputation is an important intangible asset for any company, but it can be vital for financial institutions. Today …, given that the demands on the business environment in terms of social responsibility have greatly increased, the reputation …

outcome of and part of reputation risk management processes (we phrase this as being the reputation risk management thesis …). Design/methodology/approach - The paper outlines how reputation risk management is conceptualised, drawing heavily on … management research that is concerned with reputation. In addition, an image restoration framework is introduced and used to …