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A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong; Jang, Soocheong - In: International journal of hospitality management 41 (2014), pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
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The impact of eco-friendly practices on green image and customer attitudes : an investigation in a café setting
Jeong, EunHa; Jang, Soocheong; Day, Jonathon; Ha, Sejin - In: International journal of hospitality management 41 (2014), pp. 10-20
Persistent link: https://www.econbiz.de/10010403148
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Cognitive decline and emotional regulation of senior consumers
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 44 (2015), pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
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Consumers' inference-dynamics abouth healthy menu promotions in a bundle context
Hur, Jungyun; Jang, Soocheong - In: International journal of hospitality management 44 (2015), pp. 12-22
Persistent link: https://www.econbiz.de/10010501246
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Healthy menu promotions : a match between dining value and temporal distance
Jeong, EunHa; Jang, Soocheong - In: International journal of hospitality management 45 (2015), pp. 1-13
Persistent link: https://www.econbiz.de/10010503910
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Factors affecting franchise decisions in the restaurant industry
Hsu, Li-tzang Jane; Jang, Soocheong; Canter, Deborah D. - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 4, pp. 440-454
Persistent link: https://www.econbiz.de/10008748607
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Internationalization and exposure to foreign currency risk : an examination of lodging firms
Lee, Seul Ki; Jang, Soocheong - In: International journal of hospitality management 29 (2010) 4, pp. 701-710
Persistent link: https://www.econbiz.de/10008758171
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Re-examining the overcapacity of the US lodging industry
Lee, Seul Ki; Jang, Soocheong - In: International journal of hospitality management 31 (2012) 4, pp. 1050-1058
Persistent link: https://www.econbiz.de/10009566958
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Effects of compensation for service recovery : from the equity theory perspective
Kwon, SoYeon; Jang, Soocheong - In: International journal of hospitality management 31 (2012) 4, pp. 1235-1243
Persistent link: https://www.econbiz.de/10009567530
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The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon; Jang, Soocheong - In: The journal of services marketing 26 (2012) 3, pp. 204-215
Persistent link: https://www.econbiz.de/10009568243