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101
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99
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98
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93
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91
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90
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85
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85
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85
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82
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79
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78
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78
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78
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72
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1
Exploring competitive hotel selection attributes among guests : an importance-performance analysis
Kim, Jinkyung Jenny
;
Lee, Youngseok
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 998-1011
Persistent link: https://www.econbiz.de/10012179515
Saved in:
2
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
3
The satisfaction of healthcare consumers : analysis and comparison of different methodologies
Vieira, Inês
;
Ferreira, Diogo R.
;
Pedro, Maria Isabel
- In:
International transactions in operational research : a …
30
(
2023
)
1
,
pp. 545-571
Persistent link: https://www.econbiz.de/10013417042
Saved in:
4
Relationship assessment of perceived quality, perceived value, hospital image and patient satisfaction with respect to health services
Upamannyu, Nischay Kr.
;
Singh, Aditya Pratap
;
Gupta, Rajesh
- In:
International journal of trade and global markets
15
(
2022
)
2
,
pp. 201-216
Persistent link: https://www.econbiz.de/10013258365
Saved in:
5
Integrated quality healthcare practice in hospitals : a structural equation modelling approach
Gopi, D.
;
Pandi, A. Pal
;
Rajesh, R.
- In:
International journal of enterprise network management …
11
(
2020
)
4
,
pp. 372-386
Persistent link: https://www.econbiz.de/10012503297
Saved in:
6
Quality management in healthcare organizations : empirical evidence from the baldrige data
Parast, Mahour Mellat
;
Golmohammadi, Davood
- In:
International journal of production economics
216
(
2019
),
pp. 133-144
Persistent link: https://www.econbiz.de/10012106759
Saved in:
7
Using structural equation modeling to analyze patient value, satisfaction, and loyalty : a case study of healthcare in China
Miao, Rui
;
Zhang, Hui
;
Wu, Qi
;
Zhang, Jie
;
Jiang, Zhibin
- In:
International journal of production research
58
(
2020
)
2
,
pp. 577-596
Persistent link: https://www.econbiz.de/10012193981
Saved in:
8
"Community and health-care service quality in Kosovo" : "a confirmatory analytical approach"
Hoxha, Myesere Avdyl
- In:
Journal of enterprising communities : people and places …
17
(
2023
)
2
,
pp. 535-561
Persistent link: https://www.econbiz.de/10014339516
Saved in:
9
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
Saved in:
10
Consumers' decision-making self-efficacy for service purchases : construct conceptualization and scale
Hale, Dena
;
Thakur, Ramendra
;
Riggs, John
;
Altobello, …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 637-657
Persistent link: https://www.econbiz.de/10013407580
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