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Qualität an Hochschulen : Fachtagung der Universität Kaiserslautern und der Hochschulrektorenkonferenz, Kaiserslautern, 28./29. September 1998 ; [diese Publikation ist im Rahmen de...

Schreier, Gerhard (contributor) - 1999

Persistent link: https://www.econbiz.de/10001351600

Der Markt für Hochschulleistungen - Implikationen für das Qualitätsmangement aus Sicht des Stakeholder-Ansatzes

Pastowski, Sven - In: Tendenzen im Dienstleistungsmarketing : vom Marketing …, (pp. 139-166). 2003

Persistent link: https://www.econbiz.de/10001888184

Erfahrungsberichte zum Qualitätsmanagement im Hochschulbereich : Workshop der Universität Leipzig und der Hochschulrektorenkonferenz, Leipzig, 29. November 1999 ; [diese Publikatio...

Schreier, Gerhard (contributor) - 2000

Persistent link: https://www.econbiz.de/10001504740

Qualitätsmanagement von Hochschulen: FACULTY-Q als Erweiterung von TEACH-Q

Hansen, Ursula; Hennig-Thurau, Thorsten; Langer, Markus F. - In: Die Betriebswirtschaft : DBW 60 (2000) 1, pp. 23-38

Persistent link: https://www.econbiz.de/10001447813

Do student evaluation of university reflect inaccurate beliefs or actual experience? : a relative rank model

Brown, Gordon D. A.; Wood, Alex M.; Ogden, Ruth S.; … - In: Journal of behavioral decision making 28 (2015) 1, pp. 14-26

Persistent link: https://www.econbiz.de/10011293378

Effects of Perceived Control on College Students’ Evaluation of Higher Education Institutions

Lee, Jungki - 2012

Students are known to experience significant amounts of stress and challenges during their academic pursuit at college. This study explores a way to enhance student satisfaction by incorporating a concept called perceived control to the existing service quality model. To be specific, this study...

Persistent link: https://www.econbiz.de/10013113751

Consumer Behaviour Analysis of Hospitality Students' Evaluation and Satisfaction with Their Universities

Alhelalat, Jebril - 2015

Purpose – The research aims to study the students' pre and post evaluation of their hospitality education institutions … students' evaluation, selection and satisfaction, a set of measures have been decided through a literature review; those are … students' evaluation and hospitality institutions' marketing to attract students is a topic of great value …

Persistent link: https://www.econbiz.de/10013009463

Are professors worth it? : the value-added and costs of tutorial instructors

Feld, Jan; Salamanca, Nicolás; Zölitz, Ulf - 2018

A substantial share of university instruction happens in tutorial sessions - small group instruction given parallel to lectures. In this paper, we study whether instructors with a higher academic rank teach tutorials more effectively in a setting where students are randomly assigned to tutorial...

Persistent link: https://www.econbiz.de/10011936343

Global Indexes for the Evaluation of University Teaching

Nicolini, Giovanna; De Battisti, Francesca - 2005

In this paper, we propose a set of overall indexes for measuring quality and satisfaction of a University Degree Course. These indexes are given by a linear combination of partial indexes according to the "Formative Model", like SERVQUAL or SERVPERF. The differences among them are due to unlike...

Persistent link: https://www.econbiz.de/10014067553

Studentische Modulevaluation : Methoden, Ergebnisse und Schlussfolgerungen aus statistischer Sicht

Lück, Sonja - 2009

Persistent link: https://www.econbiz.de/10013438305