Evans, Jenna M.; Baker, G. Ross; Berta, Whitney; … - In: Journal of Health Organization and Management 29 (2015) 7, pp. 874-892
Purpose – Large-scale change involves modifying not only the structures and functions of multiple organizations, but also the mindsets and behaviours of diverse stakeholders. This paper focuses on the latter: the informal, less visible, and often neglected psychological and social factors...