Purpose – This paper aims to identify factors that considerably impact business performance of lean manufacturers (companies with extensive use of lean tools and excellent operational performance). Design/methodology/approach – IMSS IV (International Manufacturing Strategy Survey) data bank...

Purpose – The purpose of this paper is to evaluate the performance of 46 pharmacy retail stores and to analyze the impact of non‐discretionary variables on the efficiency of the stores through dividing the decision making units (DMUs) into different categories. Design/methodology/approach...

Purpose – The purpose of this paper is to study the strategy development by small and medium enterprises (SMEs) for improving coordination in supply chain in Indian perspective. Globalization and liberalization of the world economy has leveled the field for all competitors around the globe. To...

Purpose – The objective of this research is to describe and apply a method with which to measure and evaluate mutual trust in dyadic business relationships with both one‐to‐one and multiple informants, as well as symmetric and asymmetric interactions. Design/methodology/approach –...

Purpose – The purpose of this paper is to assess the status of management in South Africa. Design/methodology/approach – This is achieved by firstly, providing a concise summary of the classical management theory. This is followed by a presentation of selected dimensions of South Africa's...

Purpose – Business innovation comes from combining, recombining and modifying existing ideas, knowledge and know‐how in new ways. The purpose of this paper is to describe an approach to accelerating the business innovation process by priming the combining and recombining process, called the...

Purpose – The purpose of this paper is to make a contribution to co‐creation theory by integrating conceptual insights from the management and marketing literatures that are both concerned with co‐creation phenomena. It aims to develop a reference model for comparing how different...

Purpose – Against a backdrop of continued weak economic conditions and with many firms experiencing declining financial performance, this paper presents a synthesis of the business turnaround literature. It aims to identify which turnaround and recovery strategies have been effective...

Purpose – The purpose of this paper is to investigate empirically whether a hybrid, compared with other forms of competitive advantage, contributes to better business performance. Design/methodology/approach – Based on 105 food manufacturing firms in Greece, a European Union (EU) member...

Purpose – The paper aims to determine and assess the cost positions that mostly impact the company total cost efficiency in supply chain management under theoretical and empirical background. Design/methodology/approach – In the paper, the systemic and logical analysis of e‐commerce expert...