Oly Ndubisi, Nelson; Kok Wah, Chan; Ndubisi, Gibson C. - In: Journal of Enterprise Information Management 20 (2007) 2, pp. 222-236
focuses on the banking industry in Malaysia, the outcome may be relevant to other service sectors. By identifying the relevant … supplier‐customer relationship in the banking sector. Originality/value – Not much is understood about the actual influences of …