Sabihaini; Liestyana, Yuli; Astuti, Widhy Tri; Muhammad … - In: Pakistan journal of commerce and social sciences 4 (2010) 1, pp. 1-21
Babbar’s study (1995) on the application of total quality management (TQM) to educational instruction in US … TQM implementation in Indonesian higher education educational activities. This study is a causal research that analyzes … the effect of independent variable on the dependent variable. It is proposed to find the effect of TQM implementation on …