The conversation and modernization of the public sector is the ground of the good government and good governess. In our research, we examine a public service process of the Hungarian public sector. Our goal was to visualize the complex procedure as a whole (contact affair procedures in case of...

Purpose: With this work, we intend to promote research on the application of Operations Management tools in order to assist with decision-making in health crisis situations. During the first six weeks of the COVID-19 crisis in Spain, we have contacted a large number of hospital and health...

Chapter 1. Traditional and Management Engineering in Operational Decision-Making -- Chapter 2. Capacity and Patient Flow Problems -- Chapter 3. Staffing and Scheduling Problems with Uncertain Patient Demand -- Chapter 4. Staffing and Resource Allocation Problems Amenable to Analytic Optimization...

Purpose: Computer-aided production engineering simulation is a common approach in the search for improvements to real systems. They are used in various industrial sectors and are a basis for optimization. Such production simulations have found limited use in the wool industry. This study aims to...