Purpose – The purpose of this paper is threefold: first, testing the relationships between internal marketing and employee satisfaction; second, investigating the links between employee satisfaction and perceived organizational performance; and finally, testing the relationship between internal...

This paper presents a coping strategy that small-scale cross-border traders adopted in response to the shock of the COVID-19 pandemic and examines its impact. Using a cross-sectional data set of 1,159 traders from the borderlands of the Democratic Republic of Congo and Rwanda, the paper assesses...

This paper presents a coping strategy that small-scale cross-border traders adopted in response to the shock of the COVID-19 pandemic and examines its impact. Using a cross-sectional data set of 1,159 traders from the borderlands of the Democratic Republic of Congo and Rwanda, the paper assesses...