The secret of a manager becoming effective in coaching or training individuals lies in personal attributes which will be respected and perhaps admired by the people involved in the training programme. Some of these qualities include knowledge and experience, they should be effective...

Suggests that management development is always hard to measure, made more difficult, in some cases, by the fact that trainers are not aware of what to look for in the first place. Outlines eight key issues which need to be addressed to ascertain effective best practice including: selecting the...

Die Arbeit von Teams kann besser werden, wenn sie regelmäi︢g innehalten und sich fragen: "Was hat gut funktioniert, das wir nicht vergessen möchten? Was sollte anders gemacht werden?" Retrospektiven ermöglichen genau das. Es ist ein besonderer Moment, in dem Fragen zur kontinuierlichen...