In the Netherlands, electronic service delivery has become an important issue in many municipalities. Using the Internet for service delivery is seen as an important element of e-government. Based on 2014-2016 panel-data of ICT service delivery for all Dutch municipalities, we show that there is...

This paper analyzes whether Dutch municipalities became greener between 1999 and 2014 by investigating whether they implement different unit-based pricing systems. Based on their incentive, systems are ranged from green (“weight”) to less green (“volume”), or not green (“flat rate”)....

The Netherlands advocates a glass recycling rate of more than 90%. In 2017, the rate is 86%. To reach this goal the Human Environment and Transport Inspectorate wants to improve the collection infrastructure by increasing the number of bottle banks with 800 by 2021. However, a cost-effectiveness...

In the 1980s and 1990s, disability benefit rates in the Netherlands were among the highest in the world. However, since the beginning of this century the number of disability cases has dropped remarkably due to some very successful policy reforms. An administrative dataset of Dutch disability...

The article discusses the possible cost savings of contracting out refuse collection in the Netherlands. According to foreign econometric studies, contracting out refuse collection leads to cost savings of approximately 20%. Our findings indicate that similar cost savings apply to the...

Dutch municipalities have the right to decide on Sunday shop opening hours since 1996. Despite positive effects on economic growth and employment, many municipalities restrict Sunday trading in one way or another. Based on 2003 data we show that especially religious and political afilliation,...