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New Zealand
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Dienstleistungsqualität
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Service quality
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Ashill, Nicholas J.
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Rod, Michel
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Yavas, Ugur
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Jobber, David
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Khan, M. Sajid
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Marketing intelligence & planning
7
International journal of pharmaceutical and healthcare marketing : IJPHM
6
Managing service quality : MSQ ; an international journal
6
The journal of services marketing
6
Journal of retailing and consumer services
5
Journal of Services Marketing
4
International Journal of Bank Marketing
3
International Journal of Pharmaceutical and Healthcare Marketing
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International journal of business excellence
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Qualitative Market Research: An International Journal
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Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
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Cross Cultural Management: An International Journal
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European Journal of Marketing
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European journal of marketing : EJM
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International Journal of Sports Marketing and Sponsorship
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International journal of market research : JMRS ; the journal of the Market Research Society
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International journal of project management : the journal of The International Project Management Association
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Journal of Consumer Marketing
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ECONIS (ZBW)
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OLC EcoSci
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Other ZBW resources
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RePEc
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The role of information technology in e-learning systems success
Eom, Sean
;
Ashill, Nicholas J.
;
Arbaugh, J.B.
; …
- In:
Human systems management : HSM
31
(
2012
)
3
,
pp. 147-163
Persistent link: https://www.econbiz.de/10010066046
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62
Purchaser-provider interaction in UK public health: improving stakeholder cooperation
Carruthers, Janet
;
Rod, Michel
;
Ashill, Nicholas J.
- In:
International journal of pharmaceutical and healthcare …
1
(
2007
)
1
,
pp. 12-26
Persistent link: https://www.econbiz.de/10009896111
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63
Pharmaceutical marketing return-on-investment: a European perspective
Rod, Michel
;
Ashill, Nicholas J.
;
Carruthers, Janet
- In:
International journal of pharmaceutical and healthcare …
1
(
2007
)
2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10009896112
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64
Management commitment to service quality and service recovery performance : a study of frontline employees in public and private hospitals
Rod, Michel
;
Ashill, Nicholas J.
- In:
International journal of pharmaceutical and healthcare …
4
(
2010
)
1
,
pp. 84-103
Persistent link: https://www.econbiz.de/10009896167
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65
The effects of high performance work practices on job outcomes: Evidence from frontline employees in Russia
Gibbs, Tanya
;
Ashill, Nicholas J.
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
4
,
pp. 305-326
Persistent link: https://www.econbiz.de/10010138845
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66
Scared Stiff? The Effectiveness of Threat Appeals in Counseling Services Advertising to High‐Anxiety Students
Krisjanous, Jayne
;
Ashill, Nicholas J.
;
Eccarius, Katrin
; …
- In:
Psychology & marketing
30
(
2013
)
10
,
pp. 874-890
Persistent link: https://www.econbiz.de/10010175429
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67
Antecedents and outcomes of service recovery performance in a public health-care environment
Ashill, Nicholas J.
;
Carruthers, Janet
;
Krisjanous, Jayne
- In:
The journal of services marketing
19
(
2005
)
5
,
pp. 293-308
Persistent link: https://www.econbiz.de/10007097574
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68
Dimensions of advertising attitudes: Congruence between Turkish and New Zealand consumers
Ashill, Nicholas J.
;
Yavas, Ugur
- In:
Marketing intelligence & planning
23
(
2005
)
4
,
pp. 340-349
Persistent link: https://www.econbiz.de/10006959094
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69
Defining the Domain of Perceived Environmental Uncertainty: An Exploratory Study of Senior Marketing Executives
Ashill, Nicholas J.
;
Jobber, David
- In:
Journal of marketing management : MM
17
(
2001
)
5-6
,
pp. 543-558
Persistent link: https://www.econbiz.de/10006978306
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70
The Impact of Environmental Uncertainty Perceptions, Decision-Maker Characteristics and Work Environment Characteristics on the Perceived Usefulness of Marketing Information System...
Ashill, Nicholas J.
;
Jobber, David
- In:
Journal of marketing management : MM
15
(
1999
)
6
,
pp. 519-540
Persistent link: https://www.econbiz.de/10006988434
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