The purpose of this study was to gain an understanding of the structure andantecedents of cruise passengers' loyalty …. Specifically, the study examined thedimensionality of the loyalty construct. Moreover, the study investigated the utility … ofapplying the Investment Model (Rusbult 1980, 1983) to reveal the psychologicalprocesses underlying loyalty formation. The study …

makers and retailers. It reveals the transient nature of a component of store loyalty and the store specific nature of store …

, physical environment, and service quality) and outcome variables (disconfirmation, customer satisfaction, and loyalty). A …

examines consumer perceptions of CSR from a more holistic perspective of sustainability, utilizing the recently developed …

model integrates key sequential concepts such as brand knowledge, brand trust, and brand loyalty. Destination brand … concept of brand trust is defined in the context of risk and expectations. Brand loyalty is operationalized as behavioral …

social responsibility (CSR) on customer attitudes (loyalty, trust and commitment) and behavioral intentions (patronage …

long enough to gauge loyalty, the figures emanating from the programme indicated satisfaction levels had reached a point … that strongly indicated the generation of ‘loyalty’.The significance of these findings is that, in spite of generally very …

successful. This paper suggests that issues of domestic culture, loyalty to the nation and commercial commitment to the country … around issues of cultural commitment and loyalty to the nation. …

‘‘ factors influencing employees‘ and clients‘ loyalty Research aim (purpose) - UAB ,, Suslavičius - Felix ‘‘ motivating means of … clients‘ loyalty. Objectives for to fulfil research purpose: 1. To analyse th conception and the point loyalty; 2. To … establish factors influencing employees‘ and clients‘ loyalty; 3. To discuss theoretical aspects of consumers‘ loyalty creation …