ISO 9000 certification adds to the fact of being a management tool, source of competitive advantages, its potential to stimulate the advance of industry towards TQM. Many studies have been published that seem to confirm this, but a close review of available publications has allowed us to detect...

The integration of environmental responsibility in the organisational structure of companies means granting an increasing relevance to this area. They have a manager in charge of the area or a department dedicated exclusively to it, which should redound to the achievement of increasingly higher...

Purpose – Despite the fact that agile manufacturing has been frequently promoted as a means of improving business competitiveness, little empirical evidence exists in the literature validating its positive link with business performance. The purpose of this research paper is to analyse agile...

The increasing demand of mechanisms making easier the choice of a provider, both in the domestic and global markets, has contributed to ISO 9000 certification possession becoming a requisite for the development of commercial relations. The present article is based upon the results of an...