Foreword -- Preface -- Overview -- Introduction -- Small business and the LIAISE framework -- A study of Australian small tourism businesses -- The Australian small tourism business vignettes -- Small Australian tourism businesses and LIAISE -- A study of English coastal small businesses -- The...

Aim/purpose - The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production....

Can enrolment incentives reduce the incidence of cream-skimming in the delivery of public sector services (e.g. education, health, job training)? In the context of a large government job training program, we investigate whether the use of enrolment incentives that set different 'shadow prices'...