Carolyn Highley, J.; Cooper, Cary L. - In: Personnel Review 23 (1994) 7, pp. 46-59
Until recently most evaluations of EAPs have been qualitative. In the US there has been a move towards insisting on hard data, i.e. cost‐benefit ratios. The nature of EAPs makes identification of a clear outcome oriented model of intervention difficult if not impossible. Discusses different...