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Purpose – The purpose of this paper is to better understand the influence of total quality management (TQM) practices on incremental and radical innovation, examining the role of diverse cultural change as a mediator, particularly in firms where ever‐increasing competitive pressure demands a...
Persistent link: https://www.econbiz.de/10014825445
and proposing new norms. It also brings a nuanced understanding of complexity and multidimensionality of their daily life …
Persistent link: https://www.econbiz.de/10014770739
service providers to understand. This study aims to graph the experience in its multidimensionality by categorizing and … multidimensionality of experience. Findings This study introduces the “GraphEx” (Graph Experience) hip-pocket model, which expresses …). Originality/value This study contributes to the service literature by creating granularity in the multidimensionality of customer …
Persistent link: https://www.econbiz.de/10014907433
Innovation is sometimes perceived as a linear and sequential process, and at other times as multidimensional. Based on the common thread of ‘awareness’ that grounds many theories on innovation, we analyze the idea that a flexible informational awareness accounts for both perceptions within...
Persistent link: https://www.econbiz.de/10011591032
While most research on the e-diaspora focuses on connections within heterosexual families and communities, this paper explores the transnational connections and digital media uses of LGBTQ migrants. Based on semi-structured interviews with 23 LGBTQs living in Belgium, two groups are...
Persistent link: https://www.econbiz.de/10012044604
This paper discusses population aging, increased participation of seniors in the labor force in the United States (and reasons for this), and how these trends are making the struggles of older workers in the labor market increasingly relevant. Evidence examining whether age discrimination is a...
Persistent link: https://www.econbiz.de/10012005966
Which constraints and privileges do members of empowered or disempowered groups face in combining work and family life courses? To address this timely and highly relevant question, we empirically analyze work and family life courses at the intersection of gender and race in the United States. We...
Persistent link: https://www.econbiz.de/10011902226
Identity is an important determinant of economic behavior. A limitation of the existing literature is the focus on one identity dimension at a time. We show that the multiplicity of identity dimensions matters for economic behavior and that neglecting it may lead policy makers to overlook...
Persistent link: https://www.econbiz.de/10011926767