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Purpose – The paper aims to provide a theoretically informed critique of current measurement practices for word-of-mouth marketing (WOMM) campaigns. Design/methodology/approach – An exploratory field study is conducted on a real-life WOMM campaign. Data are collected from two generations of...
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Contents: 1. Introduction to the handbook of research on management and organizational history: The hotly contested present state of management and organizational history / Kyle Bruce -- Part I: Classic foundations -- 2. Thinking differently about adam smith's legacy for management studies /...
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