We study the allocation and productivity consequences of training production line supervisors in soft skills via a randomized controlled trial. Consistent with standard practice for training investments within firms, we asked middle managers -- who sit above supervisors in the hierarchy -- to...

The present article proposes a model of how to develop a plan for evaluate professional skills of the employees. Also, this process can be applicable to people that want to certify their skills acquired in non-formal ways, and also in human resource departments, where the managers want to...