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Outsourcing government service provision to private firms can improve efficiency and reduce rents, but there are risks that non-contractible quality will decline and that reform could be blocked by vested interests exactly where potential gains are greatest. We examine these issues by conducting...
Persistent link: https://www.econbiz.de/10013002242
studies and laws in Indonesia.The result shows that education background, continuous education and training, and obedience on …
Persistent link: https://www.econbiz.de/10013011327
Firms (PAF) registered at Bank Indonesia as the unit of analysis, while the unit of observation is a partner and manager …
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Objective – This study examines the factors affecting the quality of Islamic banking services in Indonesia, and its … improve services in that industry, Islamic banking in Indonesia would benefit from placing more attention on all elements of …
Persistent link: https://www.econbiz.de/10012922529
customer loyalty with customer satisfaction as intervening variable at PT. Nano Coating Indonesia. This research uses saturated … sample technique (census) with all 100 respondents (customers) at PT. Nano Coating Indonesia. In solving this research … and insignificant effect on customer loyalty PT. Nano Coating Indonesia and product quality have the positive and …
Persistent link: https://www.econbiz.de/10012929157
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Indonesia, obtained evidence that the size of the board of commissioners, the proportion of independent commissioners …
Persistent link: https://www.econbiz.de/10012517188
This study identifies determinants of customer loyalty to Islamic banking in Indonesia using a structural equation … model (SEM) and confirmatory factor analysis (CFA). Data of 362 respondents from two cities of East Java Indonesia have been …
Persistent link: https://www.econbiz.de/10012655131
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