When enterprises see their productivity, quality, or regulatory compliance challenged, they often set up process-aware information systems like ERP systems to bring about fundamental improvements. But without a proper understanding of the business processes that need to be supported, they are...

Purpose – The creation of a service is enabled by a “strategic‐level” business model (BM), while the implementation or execution of the service is described by “operational‐level” business processes (BPs). In many innovation projects, especially trans‐sector projects, a lack of...

Purpose – The purpose of this paper is to provide a model for semantically annotating business process models stored in a repository. The purpose of the model is to facilitate the searching of process models, to support navigating the process model repository and to enhance the...