In this paper, the authors are using emotion recognition in two ways: facial expression recognition and emotion recognition from text. Through this dual-mode operation, not only can strength the effects of recognition, but also increase the types of emotion recognition to handle the learning...

Purpose: The basic assumption is that there is a symmetric relationship between review valence and rating, but what if review valence and rating were linked asymmetrically? There are few studies which have investigated the situations in which positive and negative online reviews exert different...