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Beyond surveys : leveraging automated text analysis of travellers' online reviews to enhance service quality and willingness to recommend
Robertson, Jeandri; Vella, Joseph; Duncan, Sherese; … - In: Journal of strategic marketing 32 (2024) 4, pp. 516-535
Persistent link: https://www.econbiz.de/10014553335
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Do companies' risk perceptions affect investor confidence? : evidence from textual risk disclosure in the tourism industry
Feng, Yuyao; Li, Jianping; Sun, Xiaolei; Li, Guowen - In: Tourism management perspectives : TMP 49 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014554174