The purpose of this study is to increase our understanding of how SMEs retain critical knowledge. Against the background of the underdeveloped body of knowledge regarding knowledge retention, the authors selected an explorative (qualitative) research approach. More precisely, they conducted...

Purpose: This study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality. Design/methodology/approach: A single case study was conducted in a...

Purpose: Crises of any type have become an integral part of business activity and responses to them could make the difference between survival and failure. This applies in particular to small and medium-sized enterprises (SMEs). Taking the coronavirus (COVID-19) pandemic as a starting point,...

1. Crisis management – From a theoretical point of view -- 2. Crisis management Practices in Small and Medium-sized Firms -- 3. Crisis: A Philosophical Insight -- 4. Managing crisis in SMEs -- 5. Crisis management and leadership: A search for competencies in SMEs -- 6. Crisis management from...

Chapter 1. Introduction to the book, its aim, and content -- Chapter 2. Knowledge Risk Management – State of Research -- Chapter 3. Knowledge risk management in companies offering knowledge-intensive business services -- Chapter 4. Toyota Kata Approach a way to mitigate knowledge risks in...