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Can financial advantages and digital payments adoption provide effective solutions to improve SMEs' performance?

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Exploring the effects of "what" (product) and "where" (website) characteristics on online shopping behavior

Mallapragada, Girish; Chandukala, Sandeep R.; Liu, Qing - In: Journal of marketing 80 (2016) 2, pp. 21-38

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A modified model for hotel website functionality evaluation

Leung, Daniel; Haw, Rob; Lee, Hee - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1268-1285

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Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India

Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140

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The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping : an emerging economy case

Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: Information systems and e-business management : ISeB 16 (2018) 1, pp. 57-91

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Functionality evaluation of mobile hotel websites in the m-commerce era

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Analyzing customer satisfaction : users perspective towards online shopping

Tandon, Urvashi; Kiran, Ravi; Sah, Ash - In: Nankai business review international 8 (2017) 3, pp. 266-288

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Web-based functionality of Polish self-governmental units and its effectiveness in promoting the development of rural areas

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The paper presents an initial stage of a modest empirical study of the web sites run by a set of Polish self-governmental authorities of a definite level. The study, which is an on-going effort, is carried out according to the standard WAES methodology. The region, for which the study is being...

Persistent link: https://www.econbiz.de/10010919196

E-commerce websites, consumer order fulfillment and after-sales service satisfaction : the customer is always right, even after the shopping cart check-out

Camilleri, Mark Anthony - In: Journal of strategy and management 15 (2022) 3, pp. 377-396

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Analyzing customer satisfaction: users perspective towards online shopping

Tandon, Urvashi; Kiran, Ravi; Sah, Ash - In: Nankai Business Review International 8 (2017) 3, pp. 266-288

online retailing in India. The scale has been extended to include items like satisfaction with cash on delivery mode of …

Persistent link: https://www.econbiz.de/10014954348