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This paper is concerned with the characteristics of the innovation process. It is aimed at understanding the systemness characteristics or multi-party interdependence in the development process. The study explores the innovations of ATM/cash cards, credit cards and EFTPOS/debit cards to...
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This study explores the role of perceived customer value and loyalty relationships in mobile wallet (M-wallet). The study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional value-satisfaction-loyalty relationship. A total of 214...
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