Purpose The purpose of this paper is to explore ways in which learning and development (L&D) professionals use reflective practice to promote the function of L&D and their own professional growth. The claim that L&D practitioners need to develop their reflective ability to make sense of their...

Purpose The presented research explored artificial intelligence (AI) application in the learning and development (L&D) function. Although a few studies reported AI and the people management processes, a systematic and structured study that evaluates the integration of AI with L&D focusing on...

Purpose This paper aims to explore the direction and extent of changes in the approach of organisations to employee development that have occurred as a result of the COVID-19 pandemic. Design/methodology/approach This research is of a qualitative nature. The thematic exploration uses the...

Purpose The paper aims to describe the innovative learning culture, practices and processes at ThoughtWorks India (TWI), a software application development company in India. These practices support continual learning and development at the level of employees, project teams and the entire...

Purpose – The paper aims to put forward ten ways in which learning and development can become more effective. Design/methodology/approach – It explains how each of the ten characteristics – align learning and development with strategic direction, control learning and development activity,...

Purpose – The purpose of this paper is to provide an interview with Kevin Young, general manager of Skillsoft Europe, Middle East and Africa. Design/methodology/approach – The paper takes the form of an interview. Findings – The paper discusses the challenges the industry faces, both for...

Purpose – This article aims to underline that Generation Y have specific traits, needs and expectations and that it is vital that organizations understand these when looking to engage and support them and support in their development. Design/methodology/approach – The article deals with...

Purpose – This paper aims to explore potential opportunities for corporate learning and development functions to play a strategic leadership role by meeting the professional development needs of company directors. Design/methodology/approach – The authors conducted an interview with Mr...

Purpose The purpose of this paper is to highlight the significance of the role of followership by raising self-awareness of those in organisational hierarchies through the followership intelligence activity. As practitioners, we intentionally spotlight the importance of followership learning and...

Purpose – The purpose of this paper is to explore the challenges faced by first-time managers on their promotion and present suggestions for aiding successful transition. Design/methodology/approach – The paper is based on 15 years’ experience of working with first-time managers and their...