Mathematical programming models suit policy makers' needs for assessing impacts of new policies and modellers' needs for new parameters, constraints and activities to represent the phenomenon under study. The AROPAj model aims at taking into account any geographical extension of the European...

We consider customer joining behaviour for a system that consists of a FCFS queue with Bernoulli feedback. A consequence of the feedback characteristic is that the sojourn time of a customer already in the system depends on the joining decisions taken by future arrivals to the system. By...