Wang, Weiwei; Liu, Luning; Feng, Yuqiang; Wang, Tienan - In: Industrial Management & Data Systems 114 (2014) 8, pp. 1110-1130
Purpose – After information systems (IS) implementation, many organizations report that system underutilization causes the failure to meet expected IS investment returns. It is imperative to understand the way to leverage employees’ fullest potential in the IS usage. The paper aims to...