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The research aims at investigate factors affecting the satisfaction of visitors to a national festival, i.e. The Dalat Flowers Festival 2012, on the basis of 500 respondents visiting the festival. The SERVQUAL by Parasuraman et al (1988) with some adjustments is used. The SPSS software is also...
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This study aims to assess tourists‟ perceptions towards quality tourism services provided at Petra historical site, and … to measure tourist satisfaction by examining the impact of quality tourism product on overall tourist satisfaction. In … therefore service quality plays an important role in tourism by increasing the level of tourist satisfaction. The results in …
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appropriate business tourism model in emerging destinations that can further help them to become more competitive. …
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