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Service value and retention : does gender matter?
Darley, William K.
;
Luethge, Denise J.
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 178-185
Persistent link: https://www.econbiz.de/10012001297
Saved in:
2
The role of faculty research in the development of a management research and knowledge culture in African educational institutions
Darley, William K.
;
Luethge, Denise J.
- In:
Academy of Management learning & education : AMLE
15
(
2016
)
2
,
pp. 325-344
Persistent link: https://www.econbiz.de/10011537004
Saved in:
3
Toward an integrated framework for online consumer behavior and decision making process : a review
Darley, William K.
;
Blankson, Charles
;
Luethge, Denise J.
- In:
Psychology & marketing
27
(
2010
)
2
,
pp. 94-116
Persistent link: https://www.econbiz.de/10003945267
Saved in:
4
Culture and international marketing : a sub-Saharan African context
Darley, William K.
;
Luethge, Denise J.
;
Blankson, Charles
- In:
Journal of global marketing
26
(
2013
)
4
,
pp. 188-202
Persistent link: https://www.econbiz.de/10010199649
Saved in:
5
Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage : the moderating role of...
Darley, William K.
;
Luethge, Denise J.
;
Thatte, Ashish
- In:
Journal of retailing and consumer services
15
(
2008
)
6
,
pp. 469-479
Persistent link: https://www.econbiz.de/10003750764
Saved in:
6
Guest editorial: The interaction of online technology on the consumer shopping experience
Darley, William K.
;
Blankson, Charles
;
Luethge, Denise J.
- In:
Psychology & marketing
27
(
2010
)
2
,
pp. 91-94
Persistent link: https://www.econbiz.de/10008353204
Saved in:
7
Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage: The moderating role of c...
Darley, William K.
;
Luethge, Denise J.
;
Thatte, Ashish
- In:
Journal of retailing and consumer services
15
(
2008
)
6
,
pp. 469-479
Persistent link: https://www.econbiz.de/10008087789
Saved in:
8
Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage: The moderating role of c...
Darley, William K.
;
Luethge, Denise J.
;
Thatte, Ashish
- In:
Journal of retailing and consumer services
15
(
2008
)
6
,
pp. 469-480
Persistent link: https://www.econbiz.de/10008883302
Saved in:
9
Guest editorial: The interaction of online technology on the consumer shopping experience
Darley, William K.
- In:
Psychology & marketing
27
(
2010
)
2
,
pp. 91-93
Persistent link: https://www.econbiz.de/10003945264
Saved in:
10
Special issue: The interaction of online technology on the consumer shopping experience
Darley, William K.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003945278
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