Thai Hoang, Dinh; Igel, Barbara; Laosirihongthong, Tritos - In: International Journal of Quality & Reliability Management 23 (2006) 9, pp. 1092-1117
factor analysis was applied to refine TQM and innovation scales for empirical analysis in Vietnam. The structural equation … findings are useful for business managers in developing countries such as Vietnam, who want to enhance business performance … practices and the firm's innovativeness, and shows empirical evidence in Vietnam to confirm that the TQM practice set deployed …