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Customer supercharging in experience-centric channels
Bell, David R.; Gallino, Santiago; Moreno, Antonio - In: Management science : journal of the Institute for … 66 (2020) 9, pp. 4096-4107
Persistent link: https://www.econbiz.de/10012297783
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The operational value of social media information
Cui, Ruomeng; Gallino, Santiago; Moreno, Antonio; … - In: Production and operations management : the flagship … 27 (2018) 10, pp. 1749-1769
Persistent link: https://www.econbiz.de/10011970065
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The store is dead : long live the store
Bell, David R.; Gallino, Santiago; Moreno, Antonio - In: MIT sloan management review 59 (2018) 3, pp. 59-66
Persistent link: https://www.econbiz.de/10011840733
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The value of fit information in online retail : evidence from a randomized field experiment
Gallino, Santiago; Moreno, Antonio - In: Manufacturing & service operations management : M & SOM 20 (2018) 4, pp. 767-787
Persistent link: https://www.econbiz.de/10011922004
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Offline showrooms in omnichannel retail : demand and operational benefits
Bell, David R.; Gallino, Santiago; Moreno, Antonio - In: Management science : journal of the Institute for … 64 (2018) 4, pp. 1629-1651
Persistent link: https://www.econbiz.de/10011855647
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Channel integration, sales dispersion, and inventory management
Gallino, Santiago; Moreno, Antonio; Stamatopoulos, Ioannis - In: Management science : journal of the Institute for … 63 (2017) 9, pp. 2813-2831
Persistent link: https://www.econbiz.de/10011748787
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Need for speed : the impact of in-process delays on customer behavior in online retail
Gallino, Santiago; Karacaoglu, Nil; Moreno, Antonio - In: Operations research 71 (2023) 3, pp. 876-894
Persistent link: https://www.econbiz.de/10014309090
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The effects of product line breadth : evidence from the automotive industry
Moreno, Antonio; Terwiesch, Christian - In: Marketing science : the marketing journal of the … 36 (2017) 2, pp. 254-271
Persistent link: https://www.econbiz.de/10011672603
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The effect of payment choices on online retail : evidence from the 2016 Indian demonetization
Bandi, Chaithanya; Moreno, Antonio; Ngwe, Donald; Xu, Zhiji - 2019
Persistent link: https://www.econbiz.de/10012064989
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Opportunistic returns and dynamic pricing : empirical evidence from online retailing in emerging markets
Bandi, Chaitanya; Moreno, Antonio; Ngwe, Donald; Xu, Zhiji - 2018
We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions are very common, we document two types of strategic customer behavior...
Persistent link: https://www.econbiz.de/10012013493