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Customer management strategies using internet commerce in the Australian energy industry

Maher, Peter; Steane, Peter; Dufour, Yvon - 2007

The application and performance of Internet Commerce (IC) strategy has become a critical success factor in an industry characterised by volatile change and transformational upheaval. This article presents research examining how IC has been applied in Australian electricity utilities from a...

Persistent link: https://www.econbiz.de/10009475251

Inaccuracy in traffic forecasts : lying of strategizing? ; a contextualist analysis of a troubled initiative in the the Hong Kong container industry

Dufour, Yvon; Steane, Peter; Wong, Lawrence - In: Asia-Pacific journal of business administration 1 (2009) 1, pp. 7-22

Persistent link: https://www.econbiz.de/10003915402

Building a good solid family wine business : Casella Wines

Dufour, Yvon; Steane, Peter - In: International journal of wine business research : IJWBR 22 (2010) 2, pp. 122-132

Persistent link: https://www.econbiz.de/10003993844

Implementing knowledge management : a more robust model

Dufour, Yvon; Steane, Peter - In: Journal of knowledge management 11 (2007) 6, pp. 68-80

Persistent link: https://www.econbiz.de/10003605501

Customer strategies via internet commerce in the energy industry

Maher, Peter; Steane, Peter; Dufour, Yvon - In: International journal of internet and enterprise … 5 (2007) 2, pp. 116-135

Persistent link: https://www.econbiz.de/10003499129

Assessing impediments to NPM change

Steane, Peter; Dufour, Yvon; Gates, Donald - In: Journal of organizational change management 28 (2015) 2, pp. 263-270

Persistent link: https://www.econbiz.de/10011287621

Competitive paradigms on strategic change: mapping the field and further research development

Dufour, Yvon; Steane, Peter - In: Strategic change : SC ; briefings in entrepreneurial finance 15 (2006) 3, pp. 129-144

Persistent link: https://www.econbiz.de/10007282260

Building a good solid family wine business: Casella Wines

Dufour, Yvon; Steane, Peter - In: International journal of wine business research : IJWBR 22 (2010) 2, pp. 122-133

Persistent link: https://www.econbiz.de/10008433152

Customer strategies via internet commerce in the energy industry

Maher, Peter; Steane, Peter; Dufour, Yvon - In: International journal of internet and enterprise … 5 (2007) 2, pp. 116-135

Persistent link: https://www.econbiz.de/10008243839

Implementing knowledge management: a more robust model

Dufour, Yvon; Steane, Peter - In: Journal of knowledge management 11 (2007) 6, pp. 68-80

Persistent link: https://www.econbiz.de/10007865482

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