Prajapati, Himanshu; Kant, Ravi; Tripathi, Sandeep Mani - In: Journal of Global Operations and Strategic Sourcing 13 (2020) 4, pp. 301-325
Purpose: Outsourcing is a crucial tool for an organization to focus on its core business operations. The purpose of this study is to find critical success factors (CSFs) of outsourcing and to prioritize the performance outcomes of outsourcing because of the adoption of its CSFs....